This is what goodreader.com and thedigitalereader.com posted
According to their posts, Amazon will add a warning to the eBooks that they find badly edited or formatted:
"Starting February 3, 2016 Amazon will begin showing customers a warning message on the Kindle store detail pages of books that contain several validated quality issues. The warning message will be removed as soon as Amazon received an updated file from self-published authors or publishing companies.
Amazon has two stages of the warning system that will go live within a few short weeks. If an e-book only contains a few spelling mistakes, but is still readable, a simple warning message will appear on the details page of that specific title. It will make the average book buyer aware that there are some issues. If the book has bad formatting issues, and basically renders it unreadable Amazon will suppress it and the book listing will be removed.
"Our shared goal is to provide the best digital reading experience for customers on Kindle. When customers contact us with quality issues in a book you published, we validate the issues and send them immediately to you to fix."
When Amazon receives complaint, they will investigate. If the reported problem is confirmed, Amazon will temporarily make the book unavailable and notify the publisher about the reported problem(s). The publisher must then respond, and if the problems have to do with significant formatting errors, the only response that will get the book re-listed is for the publisher to provide a corrected (updated) version of the book.
"Starting February 3, 2016 we will begin showing customers a warning message on the Amazon.com Kindle store detail pages of books that contain several validated quality issues. We will remove this message for a book as soon as we receive the fixed file from you and verify the corrections -- typically within 2 business days.
We understand that even with the best quality controls, defects sometimes make it through. That's why we've limited this messaging to books with several issues. Books with more serious quality issues will continue to be suppressed from sale."
Every book you could find at bookstores has a few minor issues with formatting and at least a few typographical errors. Reporting a few minor problems will result in having a book made unavailable for sale for days or weeks at a time can seriously hurt a publisher and author.
In my opinion, readers should complain if the problems are so serious that they truly interfere with their ability to read, enjoy or understand the book such as:
- Unreadable lines perhaps because the author used special symbols that can't be converted to the Mobi file.
- Missing lines or pages
- Pictures and illustrations are out of place
- More than a few spelling errors
- TOC that is not linked to the chapters
Readers have seven days to ask for a refund on any Kindle book they’ve purchased. If you report a book, you can’t be certain if Amazon will agree with your complaint. Even if they do agree and place the warning on the book, it is uncertain whether or not the publisher will release an updated version. If a Kindle book you’ve bought is simply unreadable your best bet is probably to return it for a full refund.
As an author and avid reader, I agree with this screening that aims to result in publishing high quality eBooks.
Sadly, I come across books, that although an editor is listed on the copyright page, are very badly edited. For an author, it is very hard to find a professional editor because there are so many wannabe editors flood the internet and social sites. Not every author is a genius with grammar (including me). The truth is, I should even use a good editor when I write blog posts.
Many authors and small publishers try to save money by formatting their books. Unfortunately, because the formatting rules are very complicated, they're not always successful producing aesthetically pleasing books. The manuscript might look good in MS word, but when it's converted to Mobi file, the bad formatting, no embedding and badly or not linked TOC problems come to surface.
Yes, having a book professionally formatted could be expensive. I found sites that charge up to $400 to format an eBook, a price which most authors cannot afford. If you need your book formatted or edited, my best advice is to shop around. Find the company that fits your price range, check out some books they formatted, or ask other authors to recommend someone.
My publishing company, Golden Box Books, offers very affordable prices and quality work.
~Erika M Szabo, YA fantasy and children's book author, Publishing Coach